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Booking Policy

You are able to make bookings and enquiries through Facebook messaging, texting or calling 0420670410 or via our website. Enquiries and bookings will no longer be accepted via Instagram. 

We aim to respond to all calls and messages within 24 hours but please be aware that if you send a message outside of business hours there may be a delay in our reply.

Cancellation Policy

When booking an appointment at Skinsational Cosmetic Nursing, that time is set aside just for you, which means we may need to turn other clients away. While we understand that sometimes things happen and while we are truly sympathetic, Skinsational Cosmetic Nursing can no longer continue to absorb the costs of last minute cancellations and no shows. 

A minimum of 24 hours notice is required for any cancellations and failure to provide this notice will result in a $50 late cancellation fee, payable at your next appointment. 

If you cancel with less than 24 hours notice on more than two occasions, a deposit will be required to be paid before re-booking again. This deposit will not be refunded should you continue to not provide adequate notice for cancelling your appointment.

If you fail to show up to an appointment twice without any notice, you will not be re-booked. 

Thank you for your understanding.